Help/FAQs

Got a question? Check out some of our frequently asked questions below.

General

• What is this service?
• What is an SMS text message?
• What is a shortcode?
• What is a keyword?
• How do customers signup or participate?
• See all GENERAL FAQs (13 total)

Features & Functionality

• Are keywords case sensitive?
• See all FEATURES & FUNCTIONALITY FAQs (1 total)

Billing & Payments

• How much does the service cost?
• What is the payment method?
• Are there any signup, termination, or other hidden fees?
• What is your refund policy?
• See all BILLING & PAYMENTS FAQs (4 total)

Privacy

• Do you use the phone numbers for any other purpose?
• See all PRIVACY FAQs (1 total)

Subscription Lists

• What is a subscription list campaign?
• How do I build a subscriber list?
• How does a user opt-in?
• What is the opt-in message?
• How do users opt-out?
• See all SUBSCRIPTION LISTS FAQs (11 total)

If you don't see something listed here, please send an email to support@textmeforbusiness.com and we'll follow up with you shortly.